Microsoft 365 Engineering and Administration
Provide subject matter expertise in the design, configuration, implementation, and administration of Microsoft 365 services.
Administer and support Exchange Online, Microsoft Teams, OneDrive, SharePoint, Azure Active Directory (Azure AD/Entra ID), and related collaboration technologies.
Contribute to the overall architectural design of the Microsoft 365 environment and perform tenant configuration and ongoing maintenance.
Provide proactive system, user, and mailbox administration to ensure reliable and efficient email and collaboration services.
Troubleshoot moderate to complex technical issues across the Microsoft 365 environment.
Enterprise Migration
Support the migration from legacy Lotus Notes/Domino platforms to Microsoft 365.
Assist with the planning and execution of email, calendar, and collaboration-service migrations.
Configure and validate Microsoft 365 services to ensure functionality, security, and operational readiness.
Identify migration issues and coordinate resolutions to support a smooth transition.
Security and Identity Management
Implement and maintain security configurations aligned with industry best practices and applicable standards.
Perform security vulnerability mitigation and help ensure systems comply with recommended security requirements, including Security Technical Implementation Guides (STIGs).
Assist in developing and deploying security policies using Microsoft 365 Security Center and related tools.
Support enterprise identity, access, and authentication services, including Azure AD and Active Directory Federation Services (ADFS).
Maintain technical procedures and documentation supporting security and compliance requirements, including applicable National Institute of Standards and Technology (NIST) procedures.
Scripting and Automation
Develop and maintain complex PowerShell scripts to automate system administration and application-management activities.
Identify opportunities to improve operational efficiency through scripting and automation.
Support administrative processes involving Microsoft 365, identity services, and related infrastructure.
Endpoint Management and Deployment
Assist with managing systems and applications used to build, deploy, and update desktop operating systems and software.
Provide guidance on the design, deployment, and ongoing management of end-user device images and configurations.
Maintain technical knowledge of workstation deployment and management tools, including Microsoft Configuration Manager (SCCM).
Support endpoint configuration, software deployment, and related enterprise management activities.
Documentation, Planning, and Support
Create and maintain comprehensive engineering documentation, including architectural designs, configurations, implementation procedures, diagrams, and standard operating procedures.
Develop and publish project schedules and roadmaps, tracking progress and reporting accomplishments.
Communicate service outages and technical issues to senior management and business units, including root causes and resolutions once available.
Participate in business continuity and disaster recovery planning, testing, and ongoing improvement.
Provide backup support for systems outside the primary area of responsibility as needed.
Bachelor’s degree in Computer Science or a related field, with five to ten years of relevant experience, or an equivalent combination of education, training, certifications, and at least five years of applicable experience.
Demonstrated experience with Microsoft Office 365/Microsoft 365 migrations.
Hands-on administration experience with Exchange Online, Microsoft Teams, OneDrive, SharePoint, and related Microsoft 365 services.
Strong knowledge of advanced PowerShell scripting and automation.
Advanced knowledge of SQL databases.
Advanced knowledge of ADFS, Azure AD/Entra ID, and Microsoft 365 authentication methods.
Experience supporting enterprise Microsoft environments and troubleshooting complex technical issues.
Proficiency in scripting languages and system administration.
Experience with security configurations, vulnerability remediation, and industry security best practices.
Strong analytical, problem-solving, and independent research skills.
Excellent written and verbal communication skills, including the ability to explain complex technical concepts to nontechnical audiences.
Ability to manage multiple priorities while producing accurate, timely results.
Demonstrated attention to detail and the ability to work effectively in a multiplatform environment.
Pennsylvania residency.
Ability to meet the position’s 5C federal security clearance requirement.
SGC is a Certified Small Diverse Business for the Commonwealth of PA serving Harrisburg, Hershey, Mechanicsburg, Carlisle, Lancaster, Allentown, State College, York, Sunbury, Philadelphia & Baltimore.
