Home • Job Postings • Information Technology • ERP Support Specialist

ERP Support Specialist

We are seeking an ERP Support Specialist to provide hands-on support for an organization’s ERP environment, with a strong focus on troubleshooting data issues and resolving user requests. This role is ideal for someone who understands how business systems and data work together, is comfortable working with SQL, and enjoys digging into problems to find practical solutions.

Responsibilities

Manage incoming ERP support requests and prioritize issues based on business impact and urgency.
Troubleshoot ERP-related application and data issues and determine appropriate solutions.
Use Microsoft SQL Server to query, analyze, and make approved corrections to business data.
Investigate the underlying cause of data discrepancies rather than simply addressing the immediate symptom.
Work directly with employees across departments to gather information and understand the issue being reported.
Communicate clearly with users regarding troubleshooting steps, expected timelines, and resolutions.
Document issues and solutions so information can be referenced for future troubleshooting and training.
Identify recurring system or data problems and recommend improvements to reduce repeat issues.
Partner with IT and business users on system improvements and special projects.
Help maintain reliable ERP data and system functionality to support day-to-day business operations.
Take ownership of assigned issues and follow them through to resolution.
Manage multiple requests and shifting priorities while maintaining attention to detail.
Perform other IT and ERP-related responsibilities as needed.

Required Experience

Experience supporting an ERP system in a business environment.
Intermediate SQL skills, including the ability to write queries, analyze data, and perform data manipulation.
Experience working with Microsoft SQL Server is strongly preferred.
Strong analytical and troubleshooting skills with the ability to investigate problems and identify root causes.
Exceptional attention to detail, particularly when working with business-critical data.
Strong written and verbal communication skills with the ability to work effectively with both technical and non-technical users.
Ability to manage multiple priorities and respond appropriately to changing business needs.
Self-directed and comfortable taking ownership of problems without needing constant direction.
Ability to work collaboratively with employees across different departments and levels of the organization.
Strong organizational skills and a practical, solution-oriented approach.

Preferred Experience

The strongest candidate will be someone who is naturally curious and enjoys solving problems. You don’t necessarily need to be an ERP developer or database administrator, but you should be comfortable getting into the data, understanding what is happening, and figuring out how to resolve the issue. We are looking for someone who will take initiative, communicate well with users, and look for opportunities to make the ERP environment and support process better over time.

Post Date

08/12/2026

Job Type

Full Time

Location Type

On Site

Location

York

Salary Range

$65,000-$75,000

Latest Jobs Listings

Open Jobs & Careers in Pennsylvania & Maryland

Construction

Commercial Superintendent – Groton, CT

We are seeking experienced Superintendents to join our growing commercial construction team. This is an excellent opportunity for field leaders who take pride in delivering high-quality projects safely, on schedule, and within budget. We have multiple openings available and are looking for professionals with experience managing projects of varying size and complexity. The Superintendent will oversee all on-site construction operations, coordinate subcontractors and vendors, maintain project schedules, enforce safety standards, and ensure quality execution from start to finish. This role works closely with Project Managers and internal leadership to drive successful project outcomes.

Posted On 05/02/2026

Construction

Plumber – Erie, PA

We’re hiring Plumbers in Erie, Pennsylvania, with opportunities available for entry-level, experienced, and licensed professionals.

Posted On 02/23/2026

Construction

Commercial Construction HVAC Foreman

Experienced HVAC professional needed to lead commercial construction projects, supervise installation teams, and ensure high-quality, code-compliant system performance in a fast-paced job-site environment.

Posted On 02/09/2026

Engineering

Mechanical Engineer I (Entry-Level)

Excellent opportunity for a recent engineering graduate to join a growing organization where you’ll gain hands-on experience supporting the design, analysis, and execution of mechanical systems projects. This role offers mentorship from experienced engineers, exposure to real-world projects, and a clear path for professional growth and development.

Posted On 06/25/2026

Latest Career & Hiring Insights

Master the Art of the Interview

If you have an interview scheduled, there’s a lot to consider and prepare for. We’re here to help with that, and sell yourself the most effectively to get your dream job.

SGC is a Certified Small Diverse Business for the Commonwealth of PA serving Harrisburg, Hershey, Mechanicsburg, Carlisle, Lancaster, Allentown, State College, York, Sunbury, Philadelphia & Baltimore.