The Cloud Architect will have a deep understanding of cloud computing, AWS products and services, and experience in designing and deploying architecture on the AWS platform.

The technician provides IT technical support to local users, and remote support to offices outside of the greater Harrisburg area. Additional responsibilities include supporting, maintaining, and configuring staff desktop PCs, laptops, VMWare virtual servers, client applications, printers, and other end-user devices.

The ERP Support Specialist will manage and resolve ERP-related support tickets, ensuring timely and effective resolution of data-related issues.

This role is a technical position primarily responsible for implementation, upgrades, troubleshooting, on-going maintenance and administration of the contact center systems, voice network, and other related applications.