IT Technician

The Entry Level Technician role is a starting point for an IT Technician. This role focuses on basic support tasks, assisting with routine troubleshooting, and helping to maintain systems. The IT Technician’s goal is to support the organization’s productivity, efficiency, and technical advancement.

Responsibilities

• Setup computers and basic peripheral devices (keyboards, mice, printers, etc.)
• Basic hardware checks (e.g., testing monitors, keyboards, and mice)
• Install standard software and ensure correct configuration for user needs
• Assist in maintaining local networks under the supervision of senior technicians
• Perform basic troubleshooting on systems and software, escalating more complex issues
• Provide user support by answering common IT-related questions and resolving basic problems
• Log and track repairs and maintenance activities
• Replace or repair simple computer parts under guidance
• Perform basic network setup and testing (e.g., connecting devices to Wi-Fi)
• Given the nature of IT operations, availability outside of standard business hours, including evenings and weekends, may occasionally be required to complete tasks, perform maintenance, or meet critical deadlines.
• Performs other duties as assigned to meet the goals and objectives of the department and organization

Required Experience

• Ability to maintain strong customer relationships by providing excellent service, addressing concerns promptly, and ensuring customer satisfaction
• Excellent verbal and written communication skills
• Must possess strong organizational skills, with the ability to manage multiple tasks and prioritize effectively
• Ability to follow instructions and work independently with minimal supervision
• Must be able to pass a drug and alcohol test and possess a valid Driver’s License

Preferred Experience

• 0-2 years of experience in an IT Technician or similar role • Degree or certification in IT or a related field (optional) • Basic understanding of computer hardware and software systems • Basic knowledge of troubleshooting hardware and software issues

Post Date

Job Type

Full Time

Location Type

On Site

Location

Harrisburg

Salary Range

$45,000-$65,000

Latest Jobs Listings

Open Jobs & Careers in Pennsylvania & Maryland

Seeking a Project Manager to manage construction related projects, part-time, 20 hours a week
We are seeking a dedicated and detail-oriented Quality Control Manager to supervise and coordinate the installation of plumbing and mechanical systems to maintain the highest level of quality and customer satisfaction.
The ERP Support Specialist will manage and resolve ERP-related support tickets, ensuring timely and effective resolution of data-related issues.
The Design & Fabrication manager is responsible for the design and fabrication part of “do work” function. Design includes preparing shop drawings, line work from scan data, production drawings, installation drawings, as-built drawings and more. Fabrication encompasses the fabrication shop where materials are cut, and panels are fabricated and crated for shipment to a project. The role sits on the company’s leadership team.

Latest Career & Hiring Insights

If you have an interview scheduled, there’s a lot to consider and prepare for. We’re here to help with that, and sell yourself the most effectively to get your dream job.