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Business Analyst

The Business Analyst/Process Analyst is responsible for working closely with product owners, the platform architect, and as a member of scrum teams. The role is focused on eliciting, documenting, and analyzing business processes and requirements; supporting developers; and testing new functionality. This position is responsible for the following:

Responsibilities

ESSENTIAL FUNCTIONS:
• Communicate effectively, both orally and in writing.
• Research, assess, and document customer landscape encompassing people, process, technology, and business partners.
• Operate effectively in agile project environment.
• Work independently and as a team member.

Required Experience

EXPERIENCE:
• 5+ years of requirements facilitation and documentation.
• 5+ years of high proficiency in Microsoft Word, Excel, and Visio.
• 3+ years of experience in agile software development projects.
• 3+ years of business or technical consulting preferred.
• ServiceNow Platform experience desired.
• ITIL v3 or v4 Foundation certification desired.
• Government experience desired.

Preferred Experience

Post Date

06/05/2024

Job Type

Full Time

Location Type

Hybrid

Location

Harrisburg

Salary Range

$50,000-$150,000

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