Windows Server Administration
* Administer and support Windows Server operating systems across multiple versions.
* Troubleshoot server and application performance issues.
* Manage Active Directory environments, including Group Policy and security configurations.
* Perform server patching, updates, and vulnerability remediation.
* Support IIS web servers and manage SSL/TLS certificates, including renewals.
* Create and maintain system images and baseline server templates aligned with security best practices.
* Participate in incident management, project delivery, and compliance initiatives.
* Collaborate with application owners to establish and maintain backup and retention policies.
* Monitor and measure system performance; identify and implement efficiency improvements.
Virtual Desktop Infrastructure (VDI) & Virtualization
* Support daily operations, incidents, and project work related to virtual desktop environments.
* Assist with enhancing platform stability, performance, and recoverability.
* Identify opportunities to improve virtualization efficiency and reliability.
* Ensure compliance with organizational security and audit requirements.
* Perform operating system and hardware maintenance within virtual environments.
Infrastructure & Technical Support
* Design, document, and maintain server configurations and layouts.
* Coordinate hardware, firmware, and platform upgrades across multiple server types.
* Apply emergency patches and hotfixes as required.
* Enforce and audit security standards and controls.
* Troubleshoot complex production and implementation issues across Intel-based applications.
* Conduct root-cause analysis and implement corrective solutions.
Education & Experience
* Bachelor’s degree in Computer Science, Information Technology, or a related field or equivalent professional experience and certifications.
* 5–10+ years of experience in Windows server administration and virtualization environments.
* Demonstrated ability to troubleshoot complex technical issues and deliver large-scale technical initiatives on time.
* Strong written and verbal communication skills with the ability to collaborate effectively across technical teams.
Preferred
* Industry-recognized systems or infrastructure certifications (e.g., Microsoft, VMware, Citrix, or similar).
SGC is a Certified Small Diverse Business for the Commonwealth of PA serving Harrisburg, Hershey, Mechanicsburg, Carlisle, Lancaster, Allentown, State College, York, Sunbury, Philadelphia & Baltimore.
