Responsibilities
* Supervise and coordinate in-shop service and field repair of machines and industrial equipment
* Provide leadership to achieve operational, technical, and profitability objectives
* Manage branch maintenance, housekeeping, and equipment readiness
* Prepare and schedule sales and expense budgets; forecast capital expenditures
* Develop service objectives and departmental goals
* Train and develop service team employees, conducting regular meetings and technical training
* Monitor department and individual performance against quality and profit targets
* Perform administrative duties including reporting, record-keeping, and compliance with safety procedures
* Schedule routine maintenance and maintain accurate equipment service records
* Actively participate in problem-solving and continuous improvement initiatives
* Foster effective communication and teamwork across all departments
Preferred Experience & Qualifications
* Associate’s degree in Heavy Equipment Repair, Industrial Technology, or related field, or 5+ years of relevant experience with 2+ years in a supervisory role; or equivalent combination of education and experience
* Strong technical knowledge of construction or industrial equipment, machinery, and repair practices
* Demonstrated leadership and team management experience, including coaching, training, and performance monitoring
* Ability to read and interpret safety rules, operating instructions, and maintenance manuals
* Strong communication skills, both written and verbal, with the ability to address groups of employees or customers
* Solid math skills including calculations with whole numbers, fractions, decimals, ratios, percentages, and interpreting bar graphs
* Problem-solving skills with the ability to manage multiple variables in standardized situations
* Comfortable working in a combination of office and shop environments with occasional moderate noise and physical activity (lifting up to 25 lbs, bending, kneeling, crouching)
SGC is a Certified Small Diverse Business for the Commonwealth of PA serving Harrisburg, Hershey, Mechanicsburg, Carlisle, Lancaster, Allentown, State College, York, Sunbury, Philadelphia & Baltimore.
