Primary Responsibilities:

Review, analyze, and coordinate effective utilization of raw material and production facilities/teams to meet customer demand. Ensure optimal inventory levels are held to meet current and upcoming customer demand.
Work with management to develop improvement plans, including identifying opportunities for cost reduction, increasing productivity, or improving quality of products or services
Schedule and direct Production Planning Meetings and track production performance to schedule minimizing overtime and maximizing plant yields. Notifies operations team of capacity issues; makes recommendations on staffing, outsourcing, overtime, and other capacity increasing tactics.
Lead efforts to utilize current and new raw materials sources providing both short- and long-term solutions.
Develop and maintain countermeasures to address root causes of customer service-related issues. Engage Sales, Operations and Customer Service if there is a supply chain breakdown or production issue that precludes meeting the customer requirement.
Develop and improve Operational processes utilizing Lean process improvement and projects.
Direct communication with customers regarding shipping schedules, availability, product data, specification sheets and freight.
Provides Operational Key Performance Indicator Metrics as required daily/weekly/monthly
Performs other related duties as assigned.