ESSENTIAL FUNCTIONS
Estimate and manage residential and commercial HVAC and plumbing service projects
Schedule, coordinate, and dispatch service technicians
Implement and manage service and dispatch software platforms
Oversee customer satisfaction and service quality
Maintain and strengthen relationships with existing customers and clients
Support executive leadership with purchasing and inventory control
Develop new business opportunities for HVAC and plumbing services
Identify and collaborate on cross-division business opportunities when appropriate
Work with leadership, accounting, and support staff to improve estimating, job tracking, billing accuracy, and invoicing timelines
Manage assigned projects from initiation through completion
Perform additional duties as assigned
KNOWLEDGE / SKILLS / EXPERIENCE
High school diploma or GED required
Degree in Business, Construction Management, Engineering, or equivalent work experience preferred
Minimum five years of supervisory experience in HVAC and/or plumbing service operations preferred
Working knowledge of mechanical construction and service environments
Experience in sales, estimating, or business development is a plus
Valid driver’s license, insurance, reliable transportation, and dependable phone access required
Strong attention to detail and ability to maintain focus on essential job duties
Effective interpersonal and communication skills for collaboration with coworkers, subcontractors, suppliers, inspectors, and municipal officials
SGC is a Certified Small Diverse Business for the Commonwealth of PA serving Harrisburg, Hershey, Mechanicsburg, Carlisle, Lancaster, Allentown, State College, York, Sunbury, Philadelphia & Baltimore.
