A System Analyst who can work with management and users to provide input into the design and support of the case management systems from a business perspective.

This position provides technical support, training and management for software, Microsoft Office products, desktop and laptop computers, printers, scanners, configuring email and multi-factor authentication on iPhone and Android mobile devices, network connectivity, and custom constituent management systems via phone, email, ticketing, and walk-ins.

The IT Analyst Manager oversees IT projects and relationships and requires extensive project management experience.