The technician provides IT technical support to local users, and remote support to offices outside of the greater Harrisburg area. Additional responsibilities include supporting, maintaining, and configuring staff desktop PCs, laptops, VMWare virtual servers, client applications, printers, and other end-user devices.

The Senior Database Developer is an expert in SQL Server database systems, configuration best practices, normalization strategies and coding standards. They are responsible for collaborating with the development team on future enhancements and improving existing systems through normalization and SQL optimizations. They coordinate database development tasks with project managers and work closely with the development team to translate business requirements to database design and implementation. They serve as an authority on database best practices and inform proper database design and performant SQL implementations