ESSENTIAL FUNCTIONS:
• Communicate effectively, both orally and in writing.
• Research, assess, and document customer landscape encompassing people, process, technology, and business partners.
• Operate effectively in agile project environment.
• Work independently and as a team member.
EXPERIENCE:
• 5+ years of requirements facilitation and documentation.
• 5+ years of high proficiency in Microsoft Word, Excel, and Visio.
• 3+ years of experience in agile software development projects.
• 3+ years of business or technical consulting preferred.
• ServiceNow Platform experience desired.
• ITIL v3 or v4 Foundation certification desired.
• Government experience desired.
SGC is a Certified Small Diverse Business for the Commonwealth of PA serving Harrisburg, Hershey, Mechanicsburg, Carlisle, Lancaster, Allentown, State College, York, Sunbury, Philadelphia & Baltimore.
