This role provides technical support for database environments Microsoft SQL Server and PostgreSQL and supports the full system life cycle. This position performs at a moderate level of complexity with a high level of proficiency under general supervision. This position is part of a team of Database Administrators supporting multiple database technologies.

The Cloud Specialist will have an understanding of Networking, Systems, AWS or Azure cloud platforms required.

This role is a technical position primarily responsible for implementation, upgrades, troubleshooting, on-going maintenance and administration of the contact center systems, voice network, and other related applications.

The Cloud Architect will have a deep understanding of cloud computing, AWS products and services, and experience in designing and deploying architecture on the AWS platform.