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Generate and distribute invoices accurately and within established timelines.
Monitor accounts receivable aging reports and track outstanding balances.
Follow up with customers regarding overdue invoices and payment status.
Process and reconcile incoming payments including ACH, wire transfers, checks, and credit card transactions.
Research and resolve payment discrepancies, billing issues, and account variances.
Maintain accurate customer account records and financial documentation.
Collaborate with internal departments to resolve invoicing or payment concerns.
Support collection efforts while maintaining positive customer relationships.
Assist with month-end and year-end reconciliation activities.
Prepare reports related to payment activity, aging accounts, and collection status.
Maintain confidentiality and accuracy when handling financial information.
Perform additional accounting and administrative support duties as needed.
Minimum of 3 years of Accounts Receivable experience in a fast-paced office environment.
Strong understanding of invoicing, collections, payment processing, and account reconciliation.
Experience working with accounting or ERP software systems.
Proficiency with Microsoft Excel, Word, and email communication tools.
Strong attention to detail and accuracy.
Excellent organizational and time-management skills.
Strong written and verbal communication abilities.
Ability to handle sensitive financial information with confidentiality and professionalism.
Strong problem-solving and customer service skills.
Ability to manage multiple priorities and deadlines effectively.
SGC is a Certified Small Diverse Business for the Commonwealth of PA serving Harrisburg, Hershey, Mechanicsburg, Carlisle, Lancaster, Allentown, State College, York, Sunbury, Philadelphia & Baltimore.