Full Time, Employee
The Pennsylvania Department of Natural Resources (DCNR) has made a significant investment in Microsoft’s Dynamics CRM technology, initially in its 2011 on-premises version, and, more recently, online with Dynamics 365.
DCNR systems deployed in Microsoft Dynamics 2011 that need to be maintained until they are either decommissioned or converted include:
• Snowmobile / ATV Management System (SAMS)
• Construction Project Tracking System
• Vehicle Reservation System
DCNR systems deployed in Microsoft Dynamics 365 Online include:
• Recreation and Conservation Electronic Records System (RACERS)
• Legal Contracts System
Maintenance work will be assigned on an as-needed basis by the chief of the Commercial of the Shelf Software section, and enhancement development and conversion projects will be conducted by the DCNR Project Manager, but the ideal candidate will often be required to work independently and directly with program area staff to gather requirements, analyze business needs, formulate solutions, and conduct testing and deployment.
All source code will be checked in and all development tasks will be recorded, assigned, and tracked using Azure DevOps.
Strong analytical, organizational and project management skills
Bachelor’s degree in Computer Science or a related field
Strong communication skills
Ability to participate in business requirements gathering sessions and technical reviews
Experience implementing and supporting Dynamics CRM solutions; Dynamics 2011 and 365 v9 preferred
Understanding of CRM pipeline, transaction processing and order of operations
Experience migrating solutions and data in both online and on-premises environments
Experience developing and implementing web service API calls for systems integration
In-depth understanding of CRM hierarchical security model, business units, roles and field security
Experience packaging and deploying CRM solutions and solution patches
Experience with Microsoft Team Foundation Server / Visual Studio Team Services / Azure DevOps
Experience in portal development and Visual Studio composite controls
Understanding of TLS 1.2 security protocols