Full Time, Employee

Harrisburg, PA

We are looking for a dynamic Solutions Engineer to provide customer-focused data center solutions around VMware, data storage, servers, hyper-converged, networking and security.

This position will work closely in a team environment to cultivate business in medium to enterprise markets across commercial, education and government verticals.

 This candidate will:

  • Work with the pre-sales engineering team to successfully implement data center solutions
  • Document implemented solutions with diagrams, and daily customer reports
  • Deliver services per Statement of Work (SOW), best practice guides/processes, system integration documents, network design workbooks, and/or engagement overviews
  • Coordinate with customer’s on-site facilities and technical contacts regarding readiness and delivery issues
  • Serve as the escalation point for any deployment issues
  • Keep track of and adhere to all administrative responsibilities in support of service delivery operations
  • Provide information to customers about their environments by collecting, analyzing, and summarizing potential issues
  • Continually update job knowledge by studying state-of-the-art development tools, configuration techniques, and computing equipment, participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations

Desired skills, experience, certifications:

  • Bachelor’s degree from 4-year college or university preferred with suggested emphasis in STEM majors
  • Five years of equivalent work experience
  • Excellent written, organizational, and verbal communication skills
  • Ability to convey technical concepts to customers, including leading whiteboard discussions
  • Ability to coordinate and collaborate with customers to ensure successful system upgrades and installations

Demonstrated knowledge/experience/certifications in two or more of the following areas:

  • Servers: Hyper-converged, Rack or Blade Servers (Dell preferred)
  • Data Storage: Compellent, Dell, EMC
  • Storage Area Networking: FC, iSCSI, FCoE
  • Networking: Cisco CCNA, Dell Force 10
  • Virtualization Infrastructure: VMware vSphere, Citrix Xenserver, Microsoft Hyper-V
  • Microsoft: Active Directory, Exchange, SharePoint, SQL
  • Servers Operating Systems: Microsoft, Unix, Linux

For more information regarding this opportunity, please submit an online profile and an SGC representative will be in touch.