Full Time, Employee
We have an immediate for a Clinical Support Specialist to join the SGC team. We are looking for someone who has a healthcare background and excellent customer service skills.
- Utilizing computer systems to research pertinent information regarding eligibility and benefits of members
- Construction of case structure through entering pertinent information into the computer system
- Providing telephone support for members and providers to assist in answering questions pertinent to the activity of the assigned medical management unit.
- Provides administrative support to the department
- High school diploma or GED with 2-3 years’ experience in the medical health field (e.g., medical assistant, medical secretary) or 2-3 years’ experience in a managed care clinical department
- Working knowledge of medical terminology
- Computer skills with the ability to learn specialized software
- Working knowledge of health insurance industry
- Excellent customer service skills
- Strong organizational skills
- Preferred managed care experience specifically in clinical management.
For more information regarding this opportunity, please send us your resume and we will be in touch right away.