717-533-4470

Open

Full Time, Employee

Harrisburg, PA



We are seeking to a BPO account acquisition specialist offering  a variety of data entry services, including: routine data processing, machine learning, social media or comment moderation, transcription services, OCR text review, archival digitization, and text-from-image processing. In this role, you will be responsible for seeking, securing, and managing BPO sales accounts with business clients that require these services.

RESPONSIBILITIES
 Sales of BPO services
 Serve as a point of contact for the company
 Manage customer account information and contacts
 Prepare and distribute team correspondence, including work assignments
 Review team work as part of the quality assurance process
 Help ensure timely and accurate customer service
 Assist with writing instruction documents, resource materials, and marketing materials

REQUIREMENTS
 Proven work experience in a similar position
 Existing BPO industry contacts preferred
 Excellent written and verbal communication skills with the English language
 Proficiency in MS Office, including Excel
 College degree



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